NEW! Quality Management For Your Business - Webinar

About this event

Who is this Webinar for?

This Webinar is aimed at business owners and employees that are looking to understand what a quality management system is and what the benefits of having one are. You do not need to have any experience, and everyone is welcome!


The webinar will cover aspects of what a quality management system is and how it can benefit any business. We will look at the different types of quality systems, but the focus will be on ISO 9001:2015 and how compliance to this can demonstrate product and service consistency and enhance customer satisfaction regardless of industry.

This Webinar looks at

  • What is a quality management system
  • What are the benefits of implementing one in your business
  • What are the steps needed for implementation and certification

Your host

Heather is Director at Fieldfare Consulting Ltd, an independent quality and regulatory consultancy offering support to start-ups and SME’s in the Medtech space and beyond.

Heather’s passion is to help companies understand quality processes and regulatory pathways and implement them in a way that brings success to the company.

Heather is a scientist by trade, she then moved into the field of Quality and Regulatory, and with over 13 years of experience has held senior positions in both medical device and in-vitro diagnostic start-up and established biotech companies. During this time, Heather has successfully implemented and maintained quality management systems for medical devices (ISO 13485), data security (ISO 27001) as well as customer-focused quality (ISO 9001).

Heather holds a PhD in Molecular Microbiology from The Royal Veterinary College, University of London.

Please note: The webinar may be recorded, however, having your Camera and microphone on is optional.

Data Collecting:

Information collected here will be processed by Wenta and shared with our programme partners such as Hertfordshire LEP, Watford Borough Council, Stevenage Borough Council and Ministry of Housing, Communities and Local Government for programme data reporting purposes only. Data that is collected here will be used to provide further business advice and support information to you. Please visit Wenta’s Privacy Policy for more information.

If you do not wish for your data to be used for marketing purposes such as the Wenta Mailing List, please ensure you do not select the relevant box for the Mailing List ‘opt-in’.

Data Sharing:

We have data sharing arrangements in place with programme and contract partners such as Hertfordshire LEP, Watford Borough Council, Stevenage Borough Council and Ministry of Housing, Communities and Local Government, who we work with to provide certain services to you. Under data sharing arrangements, certain personal information is shared for a specific purpose. The local authority or organisation receiving the information must only use that information to carry out that specific purpose, and keep your data safe and secure. Please visit Wenta’s Privacy Policy for more information.


Wenta Webinar FAQ

How can I book onto a webinar? 

Webinars are booked online via using Eventbrite as the booking system. You do not need an account but you will need to provide your contact details to make a booking.  

Will I receive reminder emails? 

You will receive a confirmation email at the time of booking. Reminder emails are sent 2 days, 2 hours and 10 minutes before the event.  

When will I receive the link to join the webinar? 

Your reminder emails will contain the link to join the webinar. There are no passwords to join, you just need to click the link. 

What time do I need join? 

We start the webinars at the time advertised, we recommend you log in a few minutes early to ensure you do not miss any of the content.  

Will I be able to ask questions? 

If you would like to ask questions you can do by using the chat box or the “raise your hand” feature.

Can I watch back the webinar? 

All webinars are recorded you so can catch up anything you may have missed.

Will I be able to turn off my microphone and camera? 

As we record our webinars it’s optional if you would like to have your camera and microphone on. However, you can ask questions throughout the session using the chat box.

Will I get a copy of the slides? 

After each webinar, a copy of the slides and recording is sent to all delegates that were in attendance.

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